The job record your whole crew runs on.
One record per job — assignment, site history, costs, files, checkout, and billing. The dispatcher, the tech on the truck, and the billing clerk all work from the same screen.
Built so the dispatcher, the tech, and the billing clerk never have to ask each other "what happened on this job?"
→Everything about a job — in the screen your team already lives in.
Job details, contacts, site, work order, costs, files, and notes — organized into one record, updated in real time as the job moves from booked to paid.
| Contact | Contact Type |
|---|---|
| Dana Whitfield · (267) 555-0148 · dana@brightwaterpm.com | Billing Contact |
| Luis Ferro · (267) 555-0173 · site super, on-site 7a–4p | Job Contact |
| Name | Job Site Address | Directions |
|---|---|---|
| Rear Building | 84 Sycamore Court, Lansdale, PA 19446 | Google Maps |
| Description | Unit Price | Quantity | Discount | Sales Tax | Total |
|---|---|---|---|---|---|
| Hydro-Jetting — Mainline (75 ft) | $480.00 | 1 | 0% | No | $480.00 |
| Sewer Camera Inspection | $145.00 | 1 | 0% | No | $145.00 |
Put the job on the right truck — and the tech sees it instantly.
Assign any job to a technician in a click. The moment it's assigned, it lands on that tech's phone — their schedule, their route, their job list. No group text, no "did you get that one?"
- One-click assignment — techs ranked by distance, certification, and open capacity.
- Techs see only what's theirs — assigned jobs appear on their device the second they're assigned.
- Reassign anytime — swap the tech and the job moves with all its context intact.
- Status stays live — "Unassigned" flips the instant a tech is on the job.
Every job ever done at this address — in one place.
Techs pull up the full history at an address across the whole business — past notes, files, and prior jobs — before they ever knock. Master notes pinned to the site carry forward to every future visit. Service calls go faster because nothing starts from scratch.
- Full history at the address — every prior job, note, and file, business-wide.
- Master notes at the site — gate codes, access quirks, recurring issues — carried to every visit.
- Any tech, full context — not just whoever was there last time.
- Faster service calls — the tech walks in knowing the property and the problem.
Site History · 84 Sycamore Court
4 jobsScout the site before you ever leave.
A Google Street View preview is built into every job through the Maps API. Dispatchers and techs check out the property ahead of time — parking, gate placement, building access — so the first trip is the right trip.
- Built into the job — open Street View right from the Job Site card.
- On the tech's phone too — same preview, in the field, before they pull up.
- Plan access ahead — driveways, gates, parking, which entrance to use.
- Better quoting — see the property scale before committing a crew and a window.
| Item | Category | Qty | Cost |
|---|---|---|---|
| Jetter nozzle rentalWarthog WGR · daily | Equipment | 1 | $60.00 |
| Root-cutting chainconsumable | Material | 1 | $28.00 |
| Camera reel — locate feeshared equipment | Equipment | 1 | $35.00 |
| Disposal / dumpdebris haul-off | Material | 1 | $22.00 |
Know what every job actually costs you.
Track any material or equipment cost tied to a job — rentals, consumables, disposal, parts. Costs sit on the job next to revenue, so you see real margin per job, per type, per crew.
- Log material & equipment costs — rentals, consumables, parts, disposal.
- Cost vs. revenue on the job — gross margin calculated automatically.
- Spot the money-losers — find the job types and customers eating your margin.
- Price the next one right — real cost data behind every future quote.
Job Checkout · J-2041188 Hydro Jetting
2 / 5 remainingNothing closes until the work is documented — then the report writes itself.
A customizable checkout requires exactly what you want from your team before a job can close. The post-job report auto-builds from the tech's notes and files — and every file, including photos and videos, is viewable by the customer on that report.
- Customizable job checkout — require the photos, readings, and sign-off you need.
- Auto post-job report — generated from tech notes at completion. No write-up.
- Files of any type — photos, videos, PDFs — attached to the job.
- Customer-visible proof — they see the before/after and the report, not just an invoice.
Gate code 5521. Park in the rear lot by the dumpster — front is permit-only and they tow.
3rd visit at this address in 6 months — recurring root intrusion at the rear cleanout. Flagging for an annual jetting contract pitch.
A back-channel for your team — never seen by the customer.
Internal notes are a running chat on the job for your team only. Dispatchers, techs, and office staff trade context — access quirks, heads-ups, follow-ups — without it ever touching the customer-facing report.
- Internal-only — your team sees it; the customer never does.
- Threaded on the job — context lives where the work lives, timestamped and attributed.
- Office ↔ field — dispatcher and tech stay in sync without a phone call.
- Carries forward — the next person on the job picks up the full thread.
The job, framed as outcomes.
One source of truth per job
Assignment, site, costs, files, notes, and billing on a single record. No one asks "where's that info?" — it's on the job.
The tech arrives ready
Site history, master notes, and a Street View preview mean the first trip is the right trip — every time.
Every invoice, under the job
The Job Billing tab keeps all invoices tied to a job in one place — what's billed, what's paid, what's outstanding.
Documented before it closes
Custom checkout gates the close. The post-job report and customer-visible files prove the work — automatically.
Free migration. A real human rebuilds your job types, sites, and history.
Coming from Jobber, Housecall Pro, or spreadsheets? Your jobs are live in 48 hours.
Customer records, job sites, job history, files, and recurring work — all rebuilt on Shwego, consolidated into one record per job, and running before the week is out.
See your jobs on Shwego.
15-minute demo. We'll set up the job record with your job types, your sites, and your checkout requirements — and show the screen your dispatcher and your techs will live in.