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For Dispatchers

Run the whole day from one board.

The Go-Board puts every tech, every job, and a live map on a single screen. Drag to assign, see who's free, and book a new job in under 30 seconds — without a whiteboard or a phone tree.

<30 sec
From "can you come Tuesday?" to a job on a tech's timeline — in under half a minute. Drag, drop, done. One board · drag-and-drop assignment · live job map with street previews · capacity at a glance
For Dispatch

The 6am scramble of sticky notes and callbacks becomes a single screen — techs down the side, the day across the top, the map below.

The Go-Board

Your entire day on one board.

Unassigned jobs on the left, every tech's timeline across the day, and a live job map below. Drag a job onto a tech and the board updates everywhere — no calls, no whiteboard.

Loading the live board…
Launch the live board

The Go-Board — unassigned jobs, every tech's timeline, and a live job map, all on one screen.

Job DetailSide pop-out
J-100482
Water Heater Swap
Assigned · Marcus R.
Street View
Customer
Helena Vpoto
Address
318 Marlton Pike, Cherry Hill
Contact
(856) 555-0173 · on-site: Dell
Window
Morning · 8am–12pm
Assign
One Board, Built For Speed

Everything you need to assign — in one place.

No tab-switching. The unassigned list, drag-and-drop assignment, the job map, and full job details all live on the Go-Board. Click any job to slide out its detail pop-out without leaving the board.

  • Unassigned job list — every job that still needs a tech, sorted and ready to place.
  • Drag-and-drop assignment — drop a job onto a tech's timeline and everyone's notified.
  • Job map with street previews — see where the work is and what the site looks like before you send a truck.
  • Side pop-out details — full job info slides out without leaving the board.
On The Phone

Know who not to book — before you book them.

Do Not Service (DNS) tags surface the second a customer comes up — while you're still on the call. Stop sending trucks to accounts that don't pay, won't reschedule, or aren't worth the trip.

  • DNS tags front and center — flagged customers are obvious the moment you search.
  • Reason attached — see why they were flagged, so you can make the call with context.
  • Stored on the customer record — set once in the CRM, visible to everyone taking calls.
Customer LookupIncoming call
RM Rick Maddox412 Sumac St · last job 8 months ago Do Not Service
⚠ Flagged: two charge-backs, unpaid balance $640. Collect before scheduling.
TM Tasha Moreno88 Linden Ave · regular · paid on time Good Standing
Payment on FileHelena Vpoto
Credit / DebitTokenized on call
ACH BankLinked account
Auto-pay on completionCharge the card on file when the job is marked done.
Card details tokenized — never stored on the call.
Collect Without Chasing

Take the card on the call. Get paid automatically.

Tokenize a credit, debit, or ACH bank account right on the phone while you're booking. Flip on auto-pay and the customer is charged the moment the tech completes the job — no invoice chase, no follow-up call.

  • Tokenize on the phone — capture card or ACH securely while you schedule.
  • Auto-pay after completion — the saved method is charged when the job is done.
  • Saved to the profile — stored on the customer record for next time. See billing →
Closed The Loop

Know the second a job is done.

When a tech completes a job, you get an in-app notification — and the customer gets an email with the full post-job report. No "did that get finished?" calls, no chasing techs for an update.

  • In-app completion alerts — the board updates and you're notified the moment a job closes.
  • Post-job report emails — customers automatically get the write-up, photos, and work done.
  • Built from the tech's checkout — the report writes itself. See jobs →
Job completed · J-100451Andre Wallace marked "Furnace Tune-Up" done at 2:14pm
Today's Capacity14 working · 2 off
MRMarcus Reyes● Working · 5 jobs
50%
AWAndre Wallace● Working · 4 jobs
50%
PNPriya Nair● Working · 3 jobs
42%
EBEli Brooks● Off today
Capacity At A Glance

See who's free, who's slammed, and who's off.

Every tech's working status and utilization is right on the board. Spot the tech with an open afternoon, balance the load, and stop double-booking the same two people while others sit idle.

  • Working vs. off — a clear toggle per tech, so the board only books who's available.
  • Live utilization % — see who has room and who's maxed out before you assign.
  • Balance the day — even out the load so no one's idle and no one's buried.
What It Changes

Dispatch, framed as outcomes.

Not a calendar. The control room for a crew running 50 to 200 jobs a day — assignment, capacity, and follow-through on one board.
OUTCOME 01

One screen, the whole crew

Every tech, every job, the map, and capacity in one view — no whiteboard, no tab-switching.

OUTCOME 02

Book in under 30 seconds

Search the customer, drag the job onto a tech, done. The phone tree becomes a single drag.

OUTCOME 03

Stop bad bookings

DNS tags surface on the call, so trucks don't roll to accounts that won't pay.

OUTCOME 04

Collect on autopilot

Tokenize on the phone and auto-charge on completion — no invoice chase.

48hrs
From sign-off to a live Go-Board — your techs, customers, and recurring jobs carried over.
Switching Software

Coming from a whiteboard, Jobber, or Housecall Pro?

We bring over your techs, customers, and recurring jobs so dispatch keeps running without a gap on day one.

Whiteboard Shwego Jobber Shwego Housecall Pro Shwego
Ready When You Are

Run your whole day from the Go-Board.

15-minute demo. We'll load a live board, drag a few jobs onto techs, flag a DNS account, and book a job in under 30 seconds.

Live in 48 hours Drag-and-drop board No seat fees · ever