SMS Terms of Service
Shwego Solutions LLC ("Shwego," "we," "us") operates an SMS program that delivers one-time passcodes and identity verification codes to users of the Shwego platform. These Terms govern that program. By requesting a verification code, you agree to these Terms.
This Text Message Terms of Service ("SMS Terms") describes our practices in connection with how we collect, use, and protect mobile telephone numbers as part of our indentity verification SMS codes processes.
Message Types
The only messages sent under this program are one-time passcodes and identity verification codes. We do not send marketing, promotional, or advertising messages under this program.
Example: Your verification code is 482913. It expires in 10 minutes. Do not share this code. Reply HELP for help.
How You Enroll
You will receive a verification code only after you request one. Codes are sent when you:
- Enter your mobile number to enable two-factor authentication in Settings → Users → Mobile SMS Consent
- Log in to an account where two-factor authentication is already enabled
- Provide consent in the signed Shwego agreement authorizing SMS verification for an authorized user The disclosure at point of enrollment reads:
By turning this on, you agree to receive one-time verification codes by text from Shwego at the number above. One message is sent per verification request. This is not a recurring or marketing program. Message and data rates may apply. Reply HELP for help or STOP to cancel. Text message verification is optional. You can secure your account with email authentication instead.
Message Frequency
One message is sent per verification request. This is not a recurring or subscription program. Frequency depends entirely on how often you request a code.
Cost
Shwego does not charge for these messages. Message and data rates may apply. Standard carrier charges are your responsibility. Contact your wireless provider for details about your plan.
Help
Reply HELP to any message, or contact us at support@shwego.com or (610) 897-0007. You will receive: Shwego verification codes. One msg per verification request. Msg & data rates may apply. Reply STOP to cancel/opt-out.
Opting Out
Reply STOP to any message to stop receiving verification codes at that number. You will receive one confirmation:
Shwego: You have been unsubscribed from verification messages. No further messages will be sent to this number. Reply START to resubscribe.
Opting out disables SMS-based verification for that number. You will need to select an alternative verification method to access features that require verification. Consent to receive text messages is not required to purchase or use the Shwego platform. You may also opt out by contacting us at support@shwego.com. To resume, re-enroll in Settings → Users → Mobile SMS Consent
Carriers and Deliverability
Carriers are not liable for delayed or undelivered messages. Delivery is subject to transmission by your wireless provider and is not guaranteed. Supported on major U.S. carriers.
Eligibility
You must be at least 18 years old and the account holder or authorized user of the mobile number you provide. Notify us promptly if your number changes or is no longer in your control.
Privacy
Mobile information collected for SMS purposes will not be shared or sold to third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy here.
Changes
We may modify these Terms at any time. Changes take effect when posted, and the Last Updated date will be revised.
Contact
Shwego Solutions LLC
500 Office Center Drive
Fort Washington, PA 19034
support@shwego.com | (610) 897-0007