Frequesntly Asked Questions
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What is shwego™ and who is it designed for?
shwego™ is a software platform designed specifically for service contractors, including plumbers, HVAC companies, electricians, roofers, and more. It offers tools for quoting, scheduling, dispatching, and invoicing to help businesses streamline their operations.
How easy is it to use shwego™?
shwego™ is designed with simplicity in mind, offering an intuitive interface that’s easy for anyone to use. Whether you’re tech-savvy or new to software, our platform is built to help you manage your business efficiently without a steep learning curve.
Can I customize the software to fit my business needs?
Yes, shwego™ offers customizable features such as price books, customer-specific discounts, and branded quotes and invoices. This allows you to tailor the software to meet the unique needs of your business.
How does shwego™ help with job scheduling and dispatching?
shwego™ simplifies job scheduling and dispatching with drag-and-drop tools and a visual job map. This allows you to assign jobs based on technician availability and proximity, ensuring efficient and timely service.
Is shwego™ suitable for businesses of all sizes?
Absolutely! Whether you’re a small business with a few employees or a larger company with multiple teams, shwego™ scales to meet your needs. Our platform is flexible and can accommodate businesses of various sizes.
Do I have to pay for additional software features?
No! shwego™ offers all software features for all pricing packages. The only difference in price is based on your total number of users on the platform.
Can I import my existing customer data into shwego™?
Yes, shwego™ allows you to import your existing customer data into the platform. Our onboarding team will assist you in transforming and importing your data to ensure a smooth transition.
What kind of support does shwego™ offer?
shwego™ provides comprehensive customer support, including training during onboarding, a detailed knowledge base, and ongoing assistance whenever you need it. We’re here to help you make the most of our software.
How does shwego™ handle invoicing and payments?
shwego™ streamlines the invoicing process by automatically generating invoices after job completion. You can send invoices directly to customers via email, track payments, and monitor your financial performance all within the platform.
Is my data secure with shwego™?
Yes, we take data security seriously. shwego™ employs industry-standard security measures to ensure that your business and customer data are protected at all times.
